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Govt website messes up with its users’ privacy data

24 July, 2009
CCCcore.co.in, a consumer complaint website supported by the Ministry of Consumer Affairs, Government of India, seems to be displaying username, password (mind you, not in asterisks), email id, mobile number and postal address of its users who registered as complainants on the website.

“What an irony! A government website set up to help consumers in India get their grievances addressed online has, perhaps unknowingly, turned out as a major source of grievance for its users,” a Core Centre user who tipped us of this bizarre happening but didn’t want to get named, has told AlooTechie.

We are told that the CCCcore.co.in website does not only display the user’s complete profile data, including username and password, in the Edit Profile page but also displays similar data of other users when the page is refreshed. What’s worse, it seems that one can also edit the profile details of other users on this website.



“This obviously is not a consumer-feel-good factor employed by the government website. This is a serious flaw in the entire system of the service,” the Core Centre user has said, adding with a grim note, “There are people who are more internetically evolved and educated than me. Some of them are also known as hackers!” Is someone listening?
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CCCcore.co.in, a consumer complaint website supported by the Ministry of Consumer Affairs, Government of India, seems to be displaying username, password (mind you, not in asterisks), email id, mobile number and postal address of its users who registered as complainants on the website.
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by corporate gifts on 05 August, 2009
Submitted by corporate gifts (not verified) on Wed, 08/05/2009 - 17:57.

Just read in the newspapers about a similar experience.

Mumbai police copconnect.in website sent a registration confirmation email with user IDs and passwords of all users.

It was sorted out & apology mail sent.

  • reply
by Amit Agrawal on 30 July, 2009
Submitted by Amit Agrawal (not verified) on Thu, 07/30/2009 - 23:11.

this is the reason why governments should get experts to do the job and not own all processes. something like a consumer site should have been given to experts like mouthshut.com or epinions.com to build.

  • reply
by Lalit on 27 July, 2009
Submitted by Lalit (not verified) on Mon, 07/27/2009 - 10:15.

In the footer visit the developers website, it's show file index no website.

Is their any one who can tell me how these government departments decided the vendor; who is going to develop their website?

Here is an open offer, you can contact me for free of cost consultancy. I assure you the website traffic will increase in multiple folds.

  • reply
by Guest on 25 July, 2009
Submitted by Guest (not verified) on Sat, 07/25/2009 - 15:06.

Gosh... That is deadly dangerous... Thanks Alootechie for this news... I will be double careful while filing complaints on govt websites.

  • reply

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